I have indeed drastically reduced my purchase of these вЂњbargainsвЂќ unless itвЂ™s a place very convenient to me that IвЂ™m likely to frequent anyway. UPDATE: since this post is suddenly getting some new traction, hereвЂ™s a fresh look over a year later. IвЂ™ll avoid them henceforth, and you might want to consider my experience in your own future purchasing. Since IВ can assume the same will happen with any other coupons from Local Flavor if I have problems in the future, their value has declined significantly in my eyes. I guess I could take this restaurant to small claims court but am not inclined to do so for $10.

In other words, because there is a federal law that covers the matter, LocalFlavor refuses to step up for its customers in the matter. We hope you understand and will continue to take advantage of our great services and products.вЂќ All LocalFlavor policies were written to provide the best overall experience to both our consumers and our merchant partners. вЂњAgain, we understand that this policy may not work out with exactly what you were looking for today. Because your request falls outside of our refund policy we are unable to offer a refund or a credit for the amount that you paid.

When the promotional value of our certificate expires that is when our contract with the merchant ends. Our contract with the merchant expires at that time, therefore there is not much we are able to do except to try and contact the merchant and attempt educate them. It becomes a legal matter after that expiration date. This is not something that LocalFlavor can enforce because this is a law and not just a policy of, we do apologize that we are unable to intervene in an effort to enforce that they follow this. вЂњThat being said, it is a Federal law that states that the Merchant is to honor any gift certificate, discount voucher, or gift card for the price paid up to five (5) years after the date of purchase. вЂњWe apologize that the Merchant will not honor the paid value of your deal, and we have escalated this on to our Merchant Loyalty team so they can help educate the Merchant on this law. I contacted LocalFlavor customer service and asked for a credit to my account and after several weeks I got this response today from Jenny W: To be clear, IвЂ™m not asking for an exception, just the cash value which is clearly stated in the purchase policy. Recently I visited a local restaurant and asked to redeemВ an expired LocalFlavor coupon for the amount I paid. If the merchant goes out of business, I am similarly confident I can get credit to my account for another purchase. I donвЂ™t always get around to using the coupon by the deadline date, but I donвЂ™t worry because itвЂ™s always good for the cash value. Like a lot of my readers, I use Groupon, LivingSocial and LocalFlavor (formerly DoubleTake Deals, and affiliated with Clipper Magazine) to save a few bucks when I go out to eat and try a new place.В You pay in advance for the coupon which usually gives you 50% off list prices, then redeem it at the restaurant by a deadline date according to restrictions which typically include dine in only.

Doubletake coupons